Microsoft forms Error – Sorry something went wrong

Recently while accessing Microsoft forms users were getting the error. Sorry, something went wrong.

The issue was reported by all the users even they have required licenses assigned to them.

The forms were enabled for the affected user



Solution:

We’ve to enable the collab DB service from the azure portal which is required for this Microsoft forms.

Navigate to Azure Portal – Access Azure Active Directory – Select Enterprise Applications – Search for CollabDb Service




Navigate to properties – ensure Enabled for users to sign-in is turned on.

Once after enabling the sign-in option on the azure portal this has fixed the issue.

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